Privacy Policy

At Highland Stretch Tents, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Request a quote or book our services
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotions

The personal information we collect may include:

• Name, email address, phone number, and postal address
• Billing and payment information
• Event details (date, location, type of event)
• Communication preferences
• Any other information you choose to provide

Additionally, we automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information
• Pages viewed and time spent on our website
• Referring website or source
• Location information

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your requests, bookings, and transactions
• Communicate with you about our services, promotions, and events
• Respond to your inquiries and provide customer support
• Personalize your experience on our website
• Send you marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, and hosting services)
• Professional advisors, including lawyers, auditors, and insurers, where necessary in the course of the professional services they provide to us
• Third parties in connection with a business transfer, such as a merger, acquisition, or sale of assets
• Law enforcement, government authorities, or other third parties if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect our rights, safety, or the rights and safety of others

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Highland Stretch Tents
IV4 7GH Beauly
United Kingdom
Email: highlandstretchtents@gmail.com
Phone: +44 7858 489450